Who we are
WP Email Capture is a plugin run by Winwar Media (Company number 08556543), we are a plugin development firm based in Manchester, UK. Hello!
What personal data we collect and why we collect it
We do collect some personal data on your site. Here is a detail of all the personal data we collect, and where we do it.
Before beginning, please note – we do not sell or pass on your data to anybody unless it’s detailed below. We know how crap this is, when you feel like you’ve been taken advantage of, so we don’t do it. We detail all data we do collect below. You are free to contact us and speak to us and we will share what we know about you, and you’re free to delete it.
When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.
We use a contact form plugin – Gravity Forms. Should you contact us an email containing your name, email address for contact, a subject and anything you keep in your message is emailed to us. A copy of the correspondance is kept on the server database, but we can delete it if you wish.
We also use bbPress for the priority support forum. You will have to log in using a username and password after paying for signup. Threads you write on the forum are stored indefinitely but you are free to email us.
If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you have an account and you log in to this site, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
Embedded content from other websites
Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.
We use Google Analytics for some stat tracking.
Please refer to the appropriate Google Analytics documentation for the specific type of data it collects. Purchase events will send Google Analytics the following information: order number, product id and name, product category, total cost, and quantity of items purchased.
Activity Tracked: This feature sends page view events (and potentially video play events) over to Google Analytics for consumption. Some additional events are also sent to Google Analytics: shopping cart additions and removals, product listing views and clicks, product detail views, and purchases. This is detailed below.
To prevent Google Analytics cookies being set, you may install the Google Analytics Opt-Out Browser Add-On by clicking on this link – http://tools.google.com/dlpage/gaoptout and following the instructions.
We also use WordPress.com Stats for some stat tracking.
Data Used: IP address, WordPress.com user ID (if logged in), WordPress.com username (if logged in), user agent, visiting URL, referring URL, timestamp of event, browser language, country code. Important: The site owner does not have access to any of this information via this feature. For example, a site owner can see that a specific post has 285 views, but he/she cannot see which specific users/accounts viewed that post. Stats logs — containing visitor IP addresses and WordPress.com usernames (if available) — are retained by Automattic for 28 days and are used for the sole purpose of powering this feature.
Who we share your data with
When you sign up to a newsletter we store data to Mailchimp. Mailchimp is our system for sending out newsletters and you are free to unsusbscribe at any time.
When you make a purchase we also store your name and email address with Mailchimp too. We do this to contact you now and again for security updates.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
Purchasing data is held for 7 years minimum to indefinitely for tax purposes.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Where we send your data
Visitor comments may be checked through an automated spam detection service. We also send newsletter subscribers and a purchaser’s name & email data to Mailchimp as detailed above.
Your contact information
To contact us for details of what data we hold on you please email firstname.lastname@example.org. For security reasons you will need to confirm your identity before we release data.
How we protect your data
We have two factor authentication for the administrator login as well as the site is hosted on EU hosted servers, over a secure connection.
WP Email Capture
We use a WordPress plugin called WP Email Capture to aid management of our email marketing list. Should you wish to subscribe to our newsletter, we collect the following data:-
- Your Name (or what you chose to address yourself as). This is used for simple personalisation purposes.
- Your Email Address. This is used to contact you and include you in our newsletter.
- The date of signup. This is so we can reference when to delete your data at a later date.
- The list ID – which is used to identify which list you sign up to.
We hold this data for a maximum of 6 months, at which point it is deleted.
Easy Digital Downloads
We collect information about you during the checkout process on our store. This information may include, but is not limited to, your name, billing address, shipping address, email address, phone number, credit card/payment details and any other details that might be requested from you for the purpose of processing your orders.
Handling this data also allows us to:
- Send you important account/order/service information.
- Respond to your queries, refund requests, or complaints.
- Process payments and to prevent fraudulent transactions. We do this on the basis of our legitimate business interests.
- Set up and administer your account, provide technical and/or customer support, and to verify your identity.
Additionally we may also collect the following information:
- Location and traffic data (including IP address and browser type) if you place an order, or if we need to estimate taxes and shipping costs based on your location.
- Product pages visited and content viewed while your session is active.
- Your comments and product reviews if you choose to leave them on our website.
- Account email/password to allow you to access your account, if you have one.
- If you choose to create an account with us, your name, address, and email address, which will be used to populate the checkout for future orders.